Washing Instructions |
Wipe the band clean with a lint-free cloth. If necessary, lightly dampen the cloth with water. For a deep clean, use isopropyl alcohol and a lint-free cloth followed by a water rinse. Allow the band to dry fully before wearing. It is important to avoid trapping any moisture between your skin and the band.
Note: The Sportflex band uses silicon and is less breathable than the Superknit bands. Some people may experience skin reactions, including contact dermatitis, from prolonged contact, allergies or other sensitivities, environmental factors such as humidity, extended exposure to irritants such as soap, sweat, residual sanitizer, or other contaminants caught under the band, or other causes. If you have known skin sensitivities, please take special care when wearing your WHOOP band.
You may be more likely to experience irritation if you have eczema, allergies or other sensitivities, if you wear your WHOOP band too tightly, or if you do not properly clean and care for your WHOOP band. Please refer to support.whoop.com for information on how to set the proper band tension, and this article on how to clean and care for your WHOOP band.
Changing the location of your WHOOP periodically can allow your skin to breathe and reduce the likelihood of irritation. Keeping your WHOOP clean and dry can also reduce the likelihood of skin irritation. Loosening the band may reduce the likelihood of irritation but may also degrade signal quality.
If you experience redness, swelling, itchiness, or any other irritation or discomfort on your skin around, or beneath your WHOOP, remove your WHOOP immediately from that location and consider switching to a Superknit band. If symptoms recur or persist for more than 2-3 days consult your physician before resuming wear. Continued use, even after symptoms subside, may result in renewed or increased irritation.
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Return Policy |
WHOOP accepts all unworn apparel and accessory returns within 30 days of delivery — unless marked as final sale (i.e. WHOOP Your Way). Members must cover the cost of shipping to return the product.*
WHOOP reserves the right to reject the return if the product is worn. In this case, the member will not receive a refund.
Exchange Policy
Looking for a different color or size? You can exchange your purchase for free. WHOOP accepts all unworn apparel and accessory exchanges within 30 days of delivery — unless marked as final sale (i.e. WHOOP Your Way).
WHOOP reserves the right to reject the return if the product is worn or used. In this case, the member will be charged for the exchanged product.
To initiate a return or exchange, please visit support.whoop.com and submit a request.
*Shipping is FREE for WHOOP Pro members.
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